Support
Need help fast? Email us at abirkan.aksoy@gmail.com — include the app name and your device model, and we'll get straight to it.
Before you write
A few things solve most issues in under a minute:
- Update the app — open the App Store, search the app, and check for an Update button.
- Update iOS — Settings → General → Software Update.
- Restart the app — swipe it away from the app switcher and open it again.
- Check permissions — Settings → find the app → confirm camera, microphone or local network access if the feature needs it.
Restoring a purchase
If you paid for an app or an unlock and it isn't active on a new device, open the app and use Restore Purchases in its settings. Make sure you're signed in with the same Apple Account you used to buy it. Purchases are tied to your Apple Account, not to the device.
Refunds
All purchases are processed by Apple, so refunds are handled by Apple rather than by us. Visit reportaproblem.apple.com, sign in, and select the purchase.
Subscriptions
To view or cancel a subscription: iPhone Settings → tap your name → Subscriptions. Cancelling stops future renewals; you keep access until the current period ends.
Report a bug or request a feature
We genuinely act on this. Tell us what you expected, what happened instead, and the app version (usually shown in the app's settings screen). Screenshots or a short screen recording help a lot.
Contact
Looking for something else?
Our help centre answers the questions people actually ask about our apps, and our free browser tools do a few of the same jobs without installing anything — compress an image, convert units, count words, check a colour.
Pick your app
Every app has its own page with a walkthrough and its own answers.
Clearreel: Screen Recorder
Thock
Bloom: Kids Drawing & Coloring
360 Yönet
Glass Notes: Private Notepad
Halcyon Camera
Miracle: Affirmations · AI
Water Eject Pro: Clean Speaker